At Neon International FZE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website neoninter.com, make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we collect include:
Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
Browsing Information: We collect data about your interactions with our website, such as your IP address, browser type, device information, pages visited, and time spent on our site, using cookies and similar technologies.
Communication Data: Information you provide when you contact our customer support, subscribe to our newsletter, or engage with us on social media.
Order and Transaction Data: Details about your purchases, including product selections, order history, and payment methods.
How We Use Your Information
We use your information to:
Process and fulfill your orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer service inquiries.
Personalize your shopping experience by recommending products or offering promotions.
Improve our website, products, and services through analytics and user feedback.
Send marketing communications, such as newsletters or promotional offers, if you have opted in.
Prevent fraud, ensure security, and comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your data with:
Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, or analytics (e.g., payment gateways, logistics partners).
Legal Compliance: Authorities or third parties when required by law, such as to comply with a subpoena or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. Types of cookies we use include:
Essential Cookies: Necessary for the website to function, such as maintaining your shopping cart.
Analytics Cookies: Help us understand how visitors use our site.
Marketing Cookies: Enable personalized ads and promotional content.
Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: View or update your account information by logging into your NeonInter account.
Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link in our communications.
Delete or Restrict: Request deletion or restriction of your data, subject to legal obligations, by contacting us.
Cookies: Disable cookies through your browser, though this may affect website functionality.
To exercise these rights, contact us at privacy@neoninter.com.
Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no online platform can guarantee absolute security. Please safeguard your account credentials and report any suspicious activity to us immediately.
International Data Transfers
NeonInter operates globally, and your data may be transferred to or stored in countries outside your region, including the United States. We ensure that such transfers comply with applicable data protection laws.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.